Security & Privacy Policy

Use of Personal Information
topamericanmart.com will only use personal information collected from customers to process orders, to accurately deliver the goods, and if required, provide customer service. We do not sell, share or otherwise transfer personal information with to any other parties except for the following reasons:

 

Sharing of information requested by law or law enforcement authorities: In certain cases, topamericanmart.com may be required to release customers' information in order aid and cooperate with any investigation into unlawful activities, including but not limited to Credit Card Fraud, Illegal use of Content, and Misconduct on our Website.
Technical Support and Warrantee by Manufacturer: In order to better serve our customers resolve any problems, we may release information to the manufacturer of the products. In such case only the contact, and purchase information may be shared.

Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Shipping Rates Policy:

   
- The delivery option you choose
   - The weight of your items

While majority of our items are shipped via USPS, the items may be shipped by a variety of carriers.

Orders are usually shipped within 3 business days from the order confirmation.

Return Policy:

topamericanmart gives 14 days to return any unopened items. Contact us within 14 days from the receipt of goods, and get return authorization. The full price of the order less the shipping charge will be credited back to customer. topamericanmart will not accept returns for any opened item. Once the package is opened, only defective units will be authorized to return, and replaced by new units.

Order Cancellation:

Because topamericanmart does not store credit card information in the database, a customer cannot cancel through Internet once the order is confirmed. A customer has to contact our representative via email or phone to cancel the order with in the same day. Once the order has been shipped, the customer cannot cancel the order. He has to wait until the item to be delivered, and call us back, and get return authorization.

Payment Information:

We accept American Express, Visa, Master credit card or papal. Due to an increasing number of credit card fraudulent cases, we implemented strong measure to filter any kind of wrong doing. If you find difficulty in placing an order, please contact us at order@topamericanmart.com

TAX:

8.625% of New York State sales tax is applicable for the shipping addresses in the State of New York.